SA Innovators 2021 - Surviving the pandemic with the help of technology - Recap


Welcome to the recap of Innovators 2021, our second event focussing on innovation and digital transformation in South Australia.

This year was a little different! Disruption from the COVID-19 pandemic over the past two years has affected every business in some way and technology has been a part of the solution in helping businesses to operate and survive.

Challenges can lead to new opportunities and we heard of some bold decisions that had a big impact on business operations.

This year we also added a live stream to the event to allow people to watch the presentations from anywhere, including guests from interstate and you can watch the recording above or by clicking here.

Our speakers included local business leaders:

A few of the key takeaways:

  • Andrew shared how he was able to reduce the complexity of his business, improve business intelligence reporting with automation and this has enabled 1834 Hotels to separate themselves from their competitors.

  • David explained that implementing an Intelligent Information Management System allowed his group to digitise their financial model, saving his business $50K per year while increasing efficiency and security.

  • Peter detailed how he has been able to move the legal arm and Operations arm of his group to a paperless system. This has allowed his business to have a foolproof auditing system which is extremely important for anyone in a heavily regulated environment.

Panel discussion introductions by John-Paul | Director at Advance Business Consulting


Here at Advance, we have been working with clients for over 20 years to help them integrate data, provide insights with leading BI tools and automate processes with content management.

if you would like to know how we can assist you, get in touch with us here or:

If you would like to learn more about the benefits of using an Intelligent Information Management System, you can watch a short video below about M-Files, a key technology we use internally and a foundation to managing content and digitising any business.

A little more about the speakers:

1834 Hotels

Andrew also leveraged the disruption to implement a new core business system during an interrupted period in the accommodation industry. 1834 Hotels also strengthened business intelligence to automate reporting, freeing up staff from manual spreadsheets and found new insights from daily agile reports and dashboards.

Meals on Wheels SA

David was also able to simplify and streamline financial processes to improve efficiency and compliance. Meals on Wheels automated a manual business process to enable a robust system for processing accounts payable invoices and volunteer reimbursements. This also delivered transparency and an audit trail. The new business process has reduced duplication and has made the role of Branch Treasurer much less onerous.

Medical Insurance Group Australia

Peter and the team at MIGA further digitised manual paper-based processes across their Claim Management and Accounts Payable business functions to deliver efficiency and compliance for MIGA. The operational efficiencies have delivered a great customer experience for internal & external stakeholders. MIGA’s strategy will continue to look into optimising these processes and expanding document management to other areas of the business.


Troy Forrest leading the panel discussion.

A lot of good discussions prior and post event.

Our event was held at Electra house, live-streamed using www.streamadelaide.com.au

For any further information regarding SA Innovators 2021 or how Advance can help implement a successful digital process in your industry, get in touch with us here.

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